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POLICIES

That Sign Guy - Signs, Sign Letters, and Sign Supplies

My Goal is to Provide YOU with
UNPARALLELED PERSONAL SERVICE
and the BEST VALUE in Signs,
Sign Letters, and other Street Advertising service. 
If you don't find what you are looking for here,
  E-mail  your request and I will help you find it,
and always with NO INFLATED
 "Shipping & Handling" charges.
All items are priced INCLUDING Shipping!

Shipping and Handling Policy

It always bugs me when a mail order or internet company charges $15.00 S&H and the item comes with a $3.75 Stamp! 
Unless otherwise noted all item prices include
USPS PRIORITY MAIL OR
UPS GROUND DELIVERY!

THAT'S RIGHT, ALL ITEM PRICES
ON THIS SITE
INCLUDE 
SHIPPING AND HANDLING AND
A FREE THANK YOU GIFT!
 

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Payment Policy
 
Right now I offer Two options for ordering and paying:

1) The best, fastest, and safest way is to order and pay online using your credit card or checking account via PayPal.
Simply click on the "Add To Cart" button beneath the item description. When you checkout you will be asked a few questions for Security purposes. You do not need to have a PayPal account, you may use any major credit card. If you are already a PayPal member you will be asked for your password.  PayPal is safer than ever and being a member comes in very handy more often than you might think.

2) E-mail me your request, I will confirm your order and total and respond by E-mail then you can send a money order or company check made payable to Paul W. Hartnagel for the total amount.


If you have ANY questions at all, feel free to E-mail me and I will reply usually within 4-8 minutes or 48 hours.

Make payments with PayPal - it's fast, free and secure!

"@bi7@~6#rti"

What To Expect After You Order.
 
1. Expect an automated Thank You email and then a personal thank you with your TSG order number the next business day or sooner.
2. Expect your shipment in about five to seven days. Sometimes as fast as two days, sometimes not until fifteen days. Locations, inventory, holidays, weather and any other special circumstances beyond my control may effect your actual delivery time.
3. Expect a follow-up email, if I do not hear from you first, just to confirm that you are a satisfied customer who will both return yourself and refer others to me.
 

Return / Exchange Policy 

All orders are considered "special orders" each one is processed with UNPARALLELED PERSONAL SERVICE, and as such, OFFICIALLY, no returns or refunds can be allowed at these prices. Exchanges are made only in the event of incorrect fulfillment or manufacturing defect. Ask questioons before ordering to insure you are ordering what you need.
E-mail or call me BEFORE returning any merchandise.
Order Carefully!
Open Packages Carefully!
Enjoy Your Signs, and/or Letters!

www.ThatSignGuy.com 
is  Paul W. Hartnägel
10 BENNING ST  Suite 180
WEST LEBANON, NH 03784-3404
Phone (603) 732-6026
E-mail@ThatSignGuy.com
 
 
 
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